Frequently Asked Questions
Find answers to common questions about Phoenix Academy and our trading courses.
About The Academy
Phoenix Academy is an educational platform designed to help traders of all levels develop their trading skills and knowledge. This platform is part of Phoenix Trader Funding, a prop trading firm.
The instructors are traders or professionals with experience in specific areas (for example, tax specialists).
All courses on our platform are available if you have purchased an account from Phoenix Trader Funding (Classic, Ascension, or Ultra) in the last 3 months. After purchasing, you can log in using the same email address you used for your Phoenix Trader Funding account.
Courses & Content
We don't teach any specific predefined strategy; instead, we teach you how to create your own based on your own criteria. This is done through various templates provided as resources in the lessons.
No, our courses cater to traders of all levels, from complete beginners to advanced practitioners. The course is divided into several modules, so you can start anywhere that suits your level.
You have access to all courses for as long as your Phoenix Trader Funding account remains active, or for a period of 3 months from your last purchase.
Yes, most courses include practical exercises (in the 'take action' section), trading scenarios, and homework assignments to reinforce your learning. Practice is the only way to improve and truly learn to trade, so practical application is a key component of our teaching methodology.
Currently, the course is not available in English, it is only available in French, WITH ENGLISH SUBTITLES
Technical & Support
If you encounter any technical issues while using our platform, please contact our support team on Discord: https://phxtf.com/discord. We aim to respond to all inquiries within 24 hours.
While most course materials are designed to be viewed online, many resources like PDFs and trading plan templates can be downloaded for offline use.
Still Have Questions?
Contact our support team and we'll get back to you as soon as possible.
Contact Support